Frequently asked questions
Can municipalities transition gradually?
Yes. Teams often start with intake and review coordination while retaining existing policy requirements.
Workflow and documentation differences between paper-based and digital permitting operations.
| Aspect | Traditional / manual | Digital / 2Build.ai |
|---|---|---|
| Application delivery | In-person or mail | Online submission |
| Status visibility | Phone or counter inquiries | Real-time workflow status |
| Storage | Physical file rooms | Searchable digital archives |
| Resubmissions | Duplicate printing and routing | Versioned digital resubmission |
Yes. Teams often start with intake and review coordination while retaining existing policy requirements.