What the feature does
Workflow routing assigns submissions to the correct reviewers based on discipline, jurisdiction, and project type.
- Parallel and sequential paths
- Reviewer assignments
- Escalation rules
Workflow Routing
Workflow routing assigns submissions to the correct reviewers based on discipline, jurisdiction, and project type.
Workflow impact
Teams gain faster coordination, clearer status visibility, and more consistent review outcomes.
- Reduced rework
- Improved reviewer consistency
- Clearer approval history
Process overview
- Configure
Set validation rules and routing paths for your organization.
- Submit
Applicants upload plans and required documents through a structured intake flow.
- Review
Reviewers evaluate findings, request revisions, and record approvals.
Frequently asked questions
Can routing rules vary by permit type?
Yes. Teams can configure different paths for residential, commercial, and specialty permits.